About us

fotolia_46417112---portlandAt e3 MSR West, we know you have a choice - which is why we are dedicated to providing the hearing and balance testing professionals with knowledgeable staff, trained in the use and operation of all the instrumentation we offer. 

Since 1978, e3 MSR West has earned the trust of the vast majority of health providers, such as Audiologists, audiology clinics, universities and Ear-Nose-Throat physicians.  We have also established a stellar reputation with schools, and industrial hearing testing programs.  

With 15 technicians who are on the road every day in the West and Northwest, we are the largest service provider, and can get to you in short time - all the time. Our competitors strive to emulate the high standards we have set in the industry.  At e3 MSR West, we take care of our customers.

To contact our Oregon office:

Address: 8285 SW Nimbus Ave, Ste 158
Beaverton, OR  97008

Office:  (855) 503-5950
Fax:  (503) 747-5896

Your Local Experts

Since 1988, e3 MSR West has provided audiometric sales and service solutions in Oregon, Hawaii and the Pacific Islands. Our dedicated team of experts has a unique blend of clinical and technical expertise that we provide to all of our customers.

msr-west-wa-wendy-harrison   David Chiaravalli, Au.D.

Regional Sales Manager
(503) 250-4902
  • David earned his Doctorate of Audiology degree from the University of Washington in 2006 where he was already practicing at a clinical facility. He moved into sales but continued technical product training and support to the VA across an 11 state territory. David spent a number of years in Europe as a Brand Program Manager for a large hearing aid manufacturer, and most recently held a position as Senior Product Manager for Interacoustics’ ABR/OAE group.
  Josh Johnston

NASED Certified Technician
(855) 503-5950
  • Josh started as a service technician and over the years has acquired extensive knowledge in troubleshooting, diagnostics and repair. Josh works with our customers to ensure timely response to their specific needs, no matter where they are located, and is NASED Certified.
  Jerimy Killam

NASED Certified Technician
(855) 503-5950
  • With his experience in servicing and repairing electronics, Jerimy’s expertise helps our customers when they are in need. No matter the task, Jerimy is up for the challenge of finding the solution.
  Lisa Chavez

Office Assistant
(855) 503-5950
  • As our Office Assistant, Lisa is responsible for managing the office to ensure our customers are taken care of. Her ability to take on multiple projects and a keen eye for detail, help to maintain a superior level of customer service.

Expertise, Excellence, Everyday - The e3 Diagnostics Difference

e3 Diagnostics is based on three cornerstones:  expertise, excellence and everyday.  These three e's are the core values each team member provides to every customer, everyday.


Expertise is our people.  Audiologists, sales team, technicians and operational support. Across the nation, our network consists of the audiology industry's most respected and highly regarded leaders and business advisors.  We are here to help you grow and take care of your customers.


Excellence is our product and services, which are unparalleled in the industry.  We represent the world's leading manufacturers of the highest quality special instruments and supplies, and our national service team are factory-trained and NASED certified.


Everyday is our ability to be near you on an everyday basis, wherever you are and whenever you need us.  We have offices in your community no matter where in the US your business is, and our response time is typically within 24 hours.