About us


At e3 MSR West, we know you have a choice - which is why we are dedicated to providing the hearing and balance testing professionals with knowledgeable staff, trained in the use and operation of all the instrumentation we offer. 

Since 1978, e3 MSR West has earned the trust of the vast majority of health providers, such as Audiologists, audiology clinics, universities and Ear-Nose-Throat physicians.  We have also established a stellar reputation with schools, and industrial hearing testing programs.  

With 15 technicians who are on the road every day in the West and Northwest, we are the largest service provider, and can get to you in short time - all the time. Our competitors strive to emulate the high standards we have set in the industry.  At e3 MSR West, we take care of our customers.msr-west-washington-tech-service

To contact our Washington office:

Address: 6520 212th St SW, Ste 208
Lynnwood, WA  98036

Office:  (800) 950-3277
Fax:  (360) 282-4175

Your Local Experts

Since 1988, e3 MSR West has provided audiometric sales and service solutions in Northern Idaho, Washington state and Alaska. Our dedicated team of experts has a unique blend of clinical and technical expertise that we provide to all of our customers.

msr-west-wa-wendy-harrison   Wendy Harrison, M.S. CCC-A

Regional Sales Manager
(800) 950-3277
  • Wendy received her B.S. from University of Minnesota and her M.S. from University of Washington.  In November of 2012, Wendy joined the e3 MSR West Washington office after previously working with the Washington State Early Hearing Loss Detection, Diagnosis and Intervention (EHDDI) program, and as a Research Audiologist.
  Dennis Allen

NASED Certified Technician
(800) 950-3277
  • Since joining the e3 MSR West Washington office in 2011, Dennis has exemplified what it means to provide outstanding service and support for our customers. As a NASED Certified Technician, Dennis’ technical training helps to assure all calibrations or repairs are done to the highest standards in the industry.
  Chase Keough

NASED Certified Technician & Soundroom Technician
(800) 950-3277
  • Whether it is installing new, relocating, or performing sound field testing of your existing Audiometric Sound Rooms, Chase knows what to do.  In addition, Chase is NASED Certified and with his mechanical aptitude and willingness to pitch in a hand whenever needed, Chase puts the customer first – something e3 MSR West does everyday.
  Travis Beals

Service Technician
(800) 950-3277
  Ashley Fitzmaurice

Office Assistant
(800) 950-3277

Expertise, Excellence, Everyday - The e3 Diagnostics Difference

e3 Diagnostics is based on three cornerstones:  expertise, excellence and everyday.  These three e's are the core values each team member provides to every customer, everyday.


Expertise is our people.  Audiologists, sales team, technicians and operational support. Across the nation, our network consists of the audiology industry's most respected and highly regarded leaders and business advisors.  We are here to help you grow and take care of your customers.


Excellence is our product and services, which are unparalleled in the industry.  We represent the world's leading manufacturers of the highest quality special instruments and supplies, and our national service team are factory-trained and NASED certified.


Everyday is our ability to be near you on an everyday basis, wherever you are and whenever you need us.  We have offices in your community no matter where in the US your business is, and our response time is typically within 24 hours.